Lithia Chrysler Dodge Jeep Ram FIAT of Eugene

Worst car buying experience ever. We bought a brand new dodge ram, you expect to leave the lot with a perfect ready to go truck. They didn't tighten the lug nuts all the way. My husband had to drive from eugene to prineville for work that day, got there, 2 were off, 2 more were almost off, and 6 more loose. They put his life in danger and we never even got an apology, and it was a struggle just to get them to call me me back. I probably made 4 calls to every 1 I got in return. I never could talk to the GM, and the General sales manager wouldn't call me back after the first day. They set up a time for the truck to get looked at but sent us to a Buick dealership just because it was the lithia name. Service men were confused why we were there and couldn't even inspect the truck fully. If it wasn't for Northwest Dodge in Beaverton (who inspected the truck for free) I still would not be comfortable with with my husband driving the vehicle. This wasn't even the first problem we had with them in the buying experience. Don't go to lithia in eugene. The people there do not car, about service or your safety!!