Kendall Subaru

I absolutely loath the normal BS of the new car buying experience and can not stand the typical smooth-talking, "slick" type of car salesman... My experience at Kendall Subaru of Eugene was a completely different experience than I've EVER had buying a new car. And that's a GOOD thing! I dealt with John Bergland via emails only until I called to place a deposit on the car. He could NOT have been more helpful in answering all questions (VERY quickly), and couldn't have more professional and efficient. NEVER any of the "sales-guy-double-talk" or even a hint of "high pressure", and we exchanged a LOT of e-mails back and forth before my deposit was placed. Drove two hours to the dealership to test drive (and buy) this '12 Outback, and it was the same story. John couldn't have been more friendly, professional, efficient and NO last minute "sales tactics". He took me for almost a HOUR test drive because he wanted to make sure I knew what the car was capable of, and that I knew it inside and out. I also came away just generally feeling that this was overall a "CLASS" operation, and that it wasn't just a "fluke" that I ended up with the "one good salesman". Everyone in the operation seemed genuinely friendly, LOW pressure, and wanting to make the experience a pleasant one. Of course, I had to sit through the requiste talk with the Finance person as to why I needed the extended warranty and other add ons, but even she (Stacey) was extremely friendly, NOT pushy in the least, and remained extremely friendly even after I nicely said "No" to all things offered. Maybe Subaru salesmen don't need to use the "Old School" tactics because the cars virtually sell themselves... All I can say is this was unlike any new car buying experience I've ever had...and I would most definitely recommend this dealership to anyone looking for a Subaru!