Kendall Subaru

The experience was seamless and relatively quick. They explained all the features of my vehicle and I was happy with the experience on short notice as I needed a vehicle on the day of arrival to the dealership. They didn't have the color that I wanted and so they even gave me a sizeable discount that gave my purchase a lot more peace of mind. After I declined many of the additional finance items they didn't push me to accept them and were very respectful. I did need to wait a while for the finance manager to approve my purchase because there was only 1 person in the office that day that could finalize the process. So I spent 2 hours waiting for him to be finished with another customer. But I understand this was out of their control and they made sure I was comfortable and updated with time estimates for when they would be finished.