Herzog-Meier Volkswagen

Originally, I was over at one of their neighboring dealers checking out a used Jetta. I had no desire to purchase a brand-new vehicle at the time. As it turned out, they apparently sold it the day prior and had not taken the model off their website. At the time, I never sat in a newer Jetta, so I honestly had no idea whether it was a vehicle I would have liked if I saw it in person or not. That is when I decided to hop over to Herzog-Meier just down the street with the intention to just look. Within a few minutes of browsing the lot, Robert Yray came out to greet us. Long story short, I drove away in my brand new 2020 Jetta after a few days of communication. My prior experiences with other dealers had left a bad taste, but not this time. Throughout the whole experience, Robert was both professional, and friendly. He was always happy to answer my questions, even when I stated I was merely looking on the first day. He understood that a customer does not want to feel pressured in these situations, and gave the space needed to feel comfortable while doing what he could to help piece everything together. If I had a concern, Robert provided solutions and information to ease them. Overall, he was a very down to earth kind of guy which helps people like me. A shoutout to their business manager, Enrique Ojeda as well. Filling out the final paperwork and having all parts of the financial aspects broken down, made understanding everything much easier. Herzog-Meier Volkswagen’s website states that they are committed to providing customers with honesty, respect, and courtesy. I drove away feeling they nailed each of those. So, thank you to the team at Herzog-Meier, and especially Robert for being an upstanding sales consultant! I will be enjoying my new car for a long time to come.