Carr Chevrolet

Equinox was suddenly acting strange. Sputtering and dying. Spoke with Brandon via phone who recommended I get battery checked ASAP at a parts store as a first step. Did that- battery was ok. Then called back and Brandon helped me set up an appointment. I managed to drive the vehicle into the shop (it died multiple times on the way) and made it 30 mins before closing. Shop was closing early due to New Years Eve holiday and I had prepared to not have vehicle looked at/repaired for 4+ days, arranged for alternate transport to work and disruption to my life due to broken down car. But- employee Tyler Bradshaw came through like a wizard and made sure my terrible year ended on a bright note! He quickly diagnosed the issue and said he was going to be staying over a bit past closing anyway and could help. Was able to replace solenoids immediately and get me on my way within the hour. I have to say, I’ve had several disappointing experiences with this business in the past and had not planned on continuing to come to Carr for maintenance. This changed everything for me. THANK YOU TYLER for caring about me as an individual customer. You really made a difference.