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Beaverton Hyundai


13255 SW Farmington Rd, Beaverton, OR 97005 (map)
Today 9:00 AM - 9:00 PM
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Yes (5) No (0)
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Dealership Sales Review

2 out of 5 starssales Rating
Bait and switch
Written by DOSADI on 02/20/2013
updated 06/05/2025

I went to a dealership and they gave me the Costco price on a Hyundai velosterturbo, but they did not have a fully loaded one. I called the Beaverton Hyundai dealership and the sales person said that they had a fully loaded veloster turbo and they would call me with a price quote. The next day I was given a quote. I went to the dealership because they gave me a great price on a fully loaded veloster turbo. When I got there they took my keys and license and took me to see the car. When we got to it it was not a fully loaded veloster turbo when I pointed this out. The sales person said that the manager had given. Her the quote on the wrong car. I told her that the Costco price was lower. We went back inside and she said that I wanted 11500 for my car, but that 10500 had been offered but she would get me the 11500. At this point I asked for my keys back. Suddenly I had 2 managers asking me what the problem was. I explained the situation. They told me they would get me a sun roof at cost. So I bought the car. I will not go into all the other things that went wrong including not getting either the Costco price or the veterns discount (because I could not find my dd 214 even though I had veterns plates a veterns medical card etc.) this was by far one of the worst car buying experiences I have ever had. I was given by Costco a 50.00gift card to be used at the dealership. I will not use it.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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beavertonauto on 02/23/2013
Dealer Response
Beaverton Hyundai strives for 100% customer satisfaction. We are sorry for the misunderstanding on your price quote, the vehicle quoted was the same model that the other dealer had provided to you. The military rebate requires certain paperwork, unfortunately that is controlled by Hyundai Motor America, not the dealership, so we were unable to redeem that for you. Sometimes the best deal is no deal for the customer and the dealer, sounds like yours falls into that category. It was not our intention to cause any confusion or frustration, we have already addressed our staff on how to avoid this type of thing from happening in the future based on the results of your Hyundai Motor America survey that was recently submitted. The Costco pricing was honored, however, it is important you are made aware of that. Thank you. -Ryan Rummerfield, General Manager
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