South Pointe Honda
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Dealership Sales Review
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Don
Written by 01/05/2024
onNot the best!!. They tried to make money by disclosing the monthly payment but not the interest rate for the loan. I told them I was already approved by my bank and the monthly payment was considerably lower. When I asked what the Interest rate was, they played dumb. After asking me what interest rate my bank quoted and I refused,to tell them, they magically quoted me a rate in line with what my bank quoted. Also, details matter. They sold me a car with two damaged key fabs,. It's my daughter's 1st car. Fix the obvious. I shouldn't have to negotiate this. The dealer has the resources to fix them. So replace them and charge more for the car
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Laura Driscoll on 04/11/2024
Dealer Response
Thank you for your feedback about your experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me?
Erick Renteria
General Manager
erenteria@BobHowardAuto.com
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