South Pointe Chevrolet
Dealership Service Review
I have been coming to this location for servicing for a few years now but yesterday was a different type of experience. I was quickly and kindly greeted by Jody Moore and I was blown away by his overall great attitude, his thoughtfulness, his attention to detail and his ability to explain everything to me so I could understand it. I’m not sure that I’ve ever met a kinder customer service representative in my life. After I got the call that my car was ready, he thoroughly explained the video they make during the service and had recommended at a later time I get them serviced. He wasn’t pushy and he went above and beyond on a Saturday when he was the only person working at the time. I highly recommend Jody for a raise at least and he should be considered for advancement if he so pleases because he is very good at what he does.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes