South Pointe Chevrolet

The service member who helped me made me feel like he was trying to scam me. First, he did not open my door to speak to be at drop off. After being in my truck for a few minutes, I opened my door and he came over. Then he sent me a text saying what all was wrong with my truck asking me to approve the work via a website. The total for said work was over $2,000. I asked him via text if he would come and explain to me what was going on and he replied for me to come to service bay and find him. Then I asked about my warranty and he said did you buy one? Chevy comes with a 60k/5yr power train warranty which would of covered a couple big ticket items on the long list of things he said needed fixed. What really got me is when my husband takes my truck he get yes sir, no sir and they come to waiting room and talk to him. I get texts, you come to me and not once was I called ma’am. Being a women shouldn’t be a liability. I took my truck over to Jim Glover where they treat me with the most respect and where they know what the standard warranty is on all Chevys. It’s a real bummer because your dealership is less than 5 minutes from my house.