Bob Howard Nissan
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Dealership Service Review
service Rating
Great Customer Service Experience!
Written byon 05/01/2024
I had the pleasure of meeting my new Service Advisor Robert Tibbs fir the first time this morning. He came highly recommended by my daughter. Robert took the time to listen to me and provide the information I needed to make an informed decision in selecting the right products for my particular vehicle. It was very impressed by his customer service skills which were exactly as described by my daughter!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Lorren Kromer on 05/02/2024
Dealer Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
ReportSara Thurston on 05/02/2024
Dealer Response
That's great to hear! We are thrilled Robert provided excellent customer service and made sure you were well taken care of during your visit. It's always nice when recommendations turn out to be spot on.
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