Bob Howard Chrysler Dodge Jeep Ram
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Dealership Service Review
service Rating
Won't Go There Again
Written byon 05/09/2024
Dropped Car off Saturday at opening per my online reservation. They didn't even look at it until Wednesday, and my several calls to the service rep and finally the Manager.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Customer Service on 05/22/2024
Dealer Response
Thank you for informing me about your situation. Please know that we are looking into your concerns as that should not have happened, Seth, our service manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me.
Buck Barton, General Manager
bbarton@BobHowardAuto.com
ReportLaura Driscoll on 05/10/2024
Dealer Response
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
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