Bob Howard Buick GMC
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Mysterious Drive Line Issue
Written by 04/03/2024
onIt was great. I had a mysterious shudder. David Hoffman got the service tech to diagnose it. He couldn't replicate it, so David had me drive with the service tech. We did find the shudder and had a good discussion about 2 potential causes, both insignificant.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Bob Howard Buick GMC on 04/05/2024
Dealer Response
Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with!
-The Bob Howard Buick GMC Team
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