Bob Howard Chrysler Dodge Jeep Ram
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Grand Wagoneer Experience
Written byon 06/22/2023
Fantastic experience. Mr. Tharyn Pierce was my service advisor and took care of me. Had trim piece that needed to replaced on my 22' Grand Wagoneer. Mr Pierce kept me apprised of updates and let me know there would be a delay as the replacement part in stock had defect and needed to have one delivered from another dealership. Upon picking up my vehicle though, vehicle was washed and gas tank was filled up. Excellent service and appreciated the gesture. Liftgate module also reprogrammed during vehicle check which I had even forgot to mention to them. Will be designated dealership even though not a "certified wagonner" dealer. Highly recommend Bob Howard Jeep and Mr. Tharyn Pierce.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Rita Bennis on 06/26/2023
Dealer Response
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
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