Bob Howard Chrysler Dodge Jeep Ram
Dealership Service Review
My fault. I was very late for my appointment I could blame it on traffic but not really. So I arrived at the dealership’s service department to find no one there but a large husky(dog). I guess it was a husky. It greeted me like any receptionist should. I said “are you the new service rep” no answer only a whimper. Pretty soon this service advisor came around the corner and greeted me. I apologized for being tardy. She said “no problem, we can take care of you right now what service did you want?” After explaining to her what I signed up for but didn’t want it she promptly took care of my car service needs while I waited in the very nice waiting room. I drank 2 cups of coffee. She came back about 40 minutes later. My car was ready. I did not feel penalized for being late. She looked me in The eye while explaining my bill. She gave me my keys and I was off. I like the understanding manner that she displayed. This was a very stressless experience. She handed me my bill and thanked me for coming in today. The rest of my day was calm. Thanks for making my day Nicole Notz. I think o will buy my next car from Bob Howard Chrysler Jeep Dodge
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes