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Bob Howard Chrysler Dodge Jeep Ram


13250 Broadway Ext, Oklahoma City, OK 73114 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
Recommend:
Yes (10) No (2)
Service Rating
Recommend:
Yes (25) No (4)
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Dealership Service Review

5 out of 5 starsservice Rating
They weren’t there but they came in a hurry
Written by Winniesimp on 02/09/2022

My fault. I was very late for my appointment I could blame it on traffic but not really. So I arrived at the dealership’s service department to find no one there but a large husky(dog). I guess it was a husky. It greeted me like any receptionist should. I said “are you the new service rep” no answer only a whimper. Pretty soon this service advisor came around the corner and greeted me. I apologized for being tardy. She said “no problem, we can take care of you right now what service did you want?” After explaining to her what I signed up for but didn’t want it she promptly took care of my car service needs while I waited in the very nice waiting room. I drank 2 cups of coffee. She came back about 40 minutes later. My car was ready. I did not feel penalized for being late. She looked me in The eye while explaining my bill. She gave me my keys and I was off. I like the understanding manner that she displayed. This was a very stressless experience. She handed me my bill and thanked me for coming in today. The rest of my day was calm. Thanks for making my day Nicole Notz. I think o will buy my next car from Bob Howard Chrysler Jeep Dodge

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Customer Service on 02/15/2022
Dealer Response
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
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