Bob Howard Chrysler Dodge Jeep Ram
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Dealership Service Review
service Rating
Never again
Written byon 01/29/2022
They were quick to get my truck diagnosed. Only offered one price on the part I needed while another one was available for half price (I figured that out on my own). Lied to me at least 4 times that I’m positive about, possibly more, in regards to warranty availability. I don’t trust them, will never use them again and will tell everyone I know what a horrible business it is.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Customer Service on 02/01/2022
Dealer Response
Thank you for informing me about your situation. Please know that we are looking into your concerns, Sean Simonz our Service Director will be reaching out to you to soon to assist. If there is anything I can do in the meantime, please reach out to me.
Buck Barton
General Manager
bbarton@BobHowardAuto.com
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