Bob Howard Chrysler Dodge Jeep Ram
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Dealership Service Review
service Rating
Not great
Written byon 01/22/2022
The sales person in the service Dept was great however the service itself was very unsatisfactory. I went in for an oil change and my tire sensor out. They didn’t change the sticker in my windshield for my next oil change nor did they check/ fix my tire sensor so I still have no idea if tires are actually low or damaged without checking them.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Customer Service on 01/26/2022
Dealer Response
Thank you for informing me about your situation. Please know that we are looking into your concerns, Sean Simonz our service director, or Kristi our Assistant Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me.
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