Bob Howard Chrysler Dodge Jeep Ram
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Dealership Service Review
service Rating
Poor complaint options
Written byon 01/13/2022
The good: Was able to set up my service appointment with ease. After service was completed, My vehicle was ready the same day. The Bad: Had a minor issue after getting home with vehicle and called the dealership ship. Not able to reach service adviser when calling in. Voice male boxes full. Transferred me around multiple times. Got tired of going through the press this and press that to get nowhere. Finely gave up.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Customer Service on 01/24/2022
Dealer Response
Thank you for informing me about your situation. Please know that we are looking into your concerns, Sean Simonz our service director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me.
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