Progressive Chevrolet
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Dealership Service Review
service Rating
Unhappy Customer
Written byon 01/17/2019
Our vehicle was in for Body Work/Repair due to an accident. We were told the car would be ready on a certain date & it was ready for pick up, but once we got home we realized not all repairs were complete & it was not properly fixed & aligned & had to be taken to another repair center (in our home town) for an additional 2 weeks to fix what they did not & repair some of what they did do! I would not recommend this dealership for repair/body work...They are not great with communication either.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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dealerreply on 01/24/2019
Dealer Response
Chris, we value the opportunity to learn of your experience here at Progressive Chevrolet. We would appreciate the opportunity to amend any issues. If you could please contact us at your earliest convenience, we would like to discuss this further with you and attempt to make things right.
Sincerely,
Progressive Chevrolet Team
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