Progressive Chevrolet
Dealership Service Review
When I bought the car in 2011, I did not want any additional costs to the monthly payments. However I think it was Challace who convinced me to purchase an extended warranty because it barely affected my monthly payment. I begrudgingly agreed. Well, THANK YOU CHALLACE! I brought my car in for service thinking I needed a new clutch but it was much more complicated than that. I was told that I needed a new transmission too BUT it was covered under my extended warranty that I completely forgot I had! They replaced several more things which were covered under warranty as well. I walked out having paid a few hundred dollars but received a few THOUSAND in service and parts! Thank you Fred Keller and the service staff for discovering that. It made all the difference in the world because I would not have been able to afford all of the work otherwise. Sometimes things work out!!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes