Crown Eurocars of Dublin
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SERVICE REPAIR Shen Saguisi
Written byon 02/07/2020
My battery light came on at 11:45 on Saturday. I called Shen Saguisi at Crown MB in Dublin Ohio.He told me to bring my car in and he would have a loaner for me. When I arrived Shen had all paperwork completed and keys ready. The only thing I had to do is sign the paperwork and I was on my way, I told him the service he provided was what is expected from Mercedes Benz. I was able to drop my car off and pick up a loaner and make my appointment at 1:00. When I picked my car up the same service was provided. I appreciated the service, respect and regards for my time. Thank you Shen.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes