Crown Eurocars of Dublin

My experience with Crown Mercedes Benz of Dublin, Oh. was a complete waste of time. The advertised vehicle was noted to be "certified" and in great condition with low miles. After driving 2 and a half hours to the dealership, I was immediately dissappointed. The associate indicated the vehicle would be detailed prior to my arrival and this was not done. I immediately noticed the buffing striation in the hood with dulling to the front bumper. Upon driving the car, there was a very strong odor of mildew thoughout and could be smelled at the seams of the body panels. The oddest thing was the odor was strongest with the top and wasn't from an external environmental source. The car also needed an alignment. The associate "did not" ride me. When I returned, I expressed my dissappointment in the fact that the car "smelled like it's been sitting in the Mississippi River". He said, "oh, I don't need to go out and smell it, if you said it smells, I believe you". He proceeded to tell me what "they" could do to correct the issues with the car. I stated to him, "I'm very upset that any issues were not taken care of prior to my arrival, you had 6 days. I have no intentions of purchasing something that's broken, nor am I driving back once I leave". I said, "if this is a "Ceritified" vehicle, then I question the whole process. This is not something easily missed during the inspection process. As a consumer, it tells me this Ceritified Process is not credible, that you've taken mental notes on your visual inspection and have not fixed anything." It's all profit. The associate attempted to get the sales manager, but he was unavailable in his office. That's not how you treat out of towners. Also, emails were not answered nor did I get an apology for them wasting my time and fuel getting there. I would never recommend anyone conduct business with a dealership that had so little regard for their potential customers. Because of them, I do not trust any "Certified" claims. If I find something wrong with a vehicle walking off the street, why hasn't the "certified technicians" noticed the same issues? All buyers should beware of purchasing any vehicles from them, used or new. The service you expect just isn't there.