Toyota Direct

ZERO STARS -- DO NOT BUY FROM THIS DEALERSHIP!!! I'd leave 0 stars if that was an option. Made contact earlier in June 2020 about a used vehicle listed on the website. Was connected to a sales representative that provided me with a good customer service experience. The salesman was very communicative, patient, and polite. HOWEVER, I was promised that this vehicle had been through a 126-point inspection with the service department and that the vehicle was in good working order. I made the 2-hour drive to purchase. It turns out that this vehicle is NOT in good working order. This vehicle needs numerous repairs including replacement of the transmission lines, front lower ball joints, and a left front drive axle. I was advised that the front brakes measured at 4mm, but after an inspection at my repair facility, only the outer front brake pads measured at 4mm, the inner pads were worn nearly metal-to-metal and the vehicle needs immediate replacement of the front brake pads and rotors. Additionally, since purchase, the vehicle has experienced oil pressure issues and the service air bag light is now on. I have attempted to contact the dealership via telephone and email. The same sales representative that I praised for good customer service advised me that he was instructed to allow management to handle my concerns, i.e. wouldn't be able to speak to me. To date, not one member of management from Toyota Direct has tried to contact me. And, to my dismay, a Google search of this dealership seems to indicate that this happens frequently. BUYER BEWARE!!!