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Germain Mazda of Columbus


4330 Morse Rd, Columbus, OH 43230 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (325) No (1)
Service Rating
Recommend:
Yes (122) No (2)
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Dealership Service Review

3 out of 5 starsservice Rating
Service Great BUT
Written by Erin McCormick on 06/25/2025

I received excellent service. I love the video and easy payment options. I did not like the fact they charge $29.50 to rotate the tires on my newer vehicle that I purchased from them. My past new vehicles, I have always had free rotation and I continued to buy tires (inflated priced) so the dealership would continue to rotate for free every oil change. I feel like they could do better.

  • Recommend this dealer? No

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Germain Mazda East of Columbus on 06/26/2025
Dealer Response
Erin, thank you for sharing your feedback. We're glad to hear that you enjoyed the service and payment options, but we understand your concern about the tire rotation charge. We appreciate your loyalty and will certainly take this into consideration as we strive to improve our services. If you'd like to discuss further, please feel free to reach out anytime. Thank you, Roccie Nastase - Service Director - (614)383-4343
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