Germain Mazda of Columbus
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Marvelous Mazda Service
Written byon 02/08/2025
updated 02/14/2025
My 2017 Mazda 3, 'Ruby' (all great cars have a special name) had a recall on her backup camera. Ron Pineda took care of getting 'Ruby' to the service department for an inspection. Ron was courteous, respectful, and knowledgeable. The service department inspected 'Ruby'for safety concerns and then adjusted the camera cables. When 'Ruby' was returned to me she was clean and shiny, thanks to the Detailers.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Germain Mazda East of Columbus on 03/27/2025
Dealer Response
Regina, it's wonderful to hear that Ron and the Germain Mazda East of Columbus team took such great care of 'Ruby'! We're glad everything went smoothly with your service visit. Thanks for sharing your experience!
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