Coughlin Circleville GM
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Dealership Service Review
service Rating
Oil Change
Written byon 12/30/2017
I made an appt for an oil change this week. I arrived on time to my appt. I scheduled the appt in order to go about my day as I was running errands. I told them I was waiting for my car as I assumed a scheduled oil change would not take long. However my oil change took 2 hours!! Not once did someone come and out and apologize for the delay. When I asked about my car I was told "it is almost done." This was a free oil change due to recently buying the car. I have another free oil change but will not return to Coughlin in Circleville for this service. I found it ridiculous that I scheduled an oil change that took 2 hours to complete!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable