Coughlin Circleville GM
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Dealership Service Review
service Rating
Awesome Service at Coughlin's
Written by 04/22/2011
onupdated 07/13/2025
We recently had issues with my daughters car and paid several hundred dollars to have it fixed at a shop close to my work. A short time later - we had issues again. The same shop told me it was going to cost and additional $2000. We took the car to Coughlin's. Bill Smith took personal interest in making sure my teenage daughter had a safe car to drive. The same part we already paid to fix was the problem again. Bill helped me provide documentation to obtain a refund from the previous shop. He also contacted me several times during the repair to keep me well informed of their progress. Outstanding Service is hard to come by these days, and it's greatly appreciated!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes