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Performance Lexus

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Performance Lexus
4328 Kings Water Dr, Cincinnati, OH 45249 (map)
Today closed
Sales Rating
4.43 out of 5 stars (14)
Recommend:
Yes (6) No (1)
Service Rating
4.89 out of 5 stars (15)
Recommend:
Yes (9) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
AFTER BAD REVIEW
Written by RALF on 03/01/2024
I had my car serviced on 2/29/24. I cannot say enough about this dealership! Perfectly organized, constantly updated with the service that included video delivered right to my phone to give me exact detail on service and progress. I can say that I've never had such preferential treatment with up to date progress! The staff was very friendly and very knowledgeable! I have found my personal place for reliability and comfort!
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Performance Lexus on 03/03/2024
Dealer Response
We're delighted to know that you had such a positive experience with our service department here at Performance Lexus! It's great to see how much you appreciated the video updates and friendly, knowledgeable staff. We look forward to being your go-to place for all things automotive in the future!
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