Performance Lexus

Is chivalry dead when buying a car? I have found the answer to be “YES”! chivalry or concern is what you will NOT find at this dealership! When buying a car, new or used, the research is on you! Car salespersons are only there to sell you a car and not educate you. I, personally worked in sales and if you have a quota to meet and is not met you will be fired! I will not go into lengthy detail of my experience of this purchase but will mention that 6 hours of my life, that day, was encountered. 6 hours is way too long to be dealing with a major purchase with no support. The employee’s were understaffed and I was stuck with a sales rep dealing with multiple people. In making a substantial purchase I would have felt more comfortable with a one on one basis instead of waiting in line, after reaching certain parts of the purchase and waiting for the next step. While waiting for this purchase, I had nothing to eat. I was not the only one. I overheard another costumer complaining about the same thing. 6 hours is a long time to have not eaten. Yes, there was popcorn and pop available for free but sugar issues is a problem with me and I’m not alone. I suggested, as well as another customer, that the dealership should comp a dinner for the long wait. when that question was presented……it was was an Absolute No! The Employee’s also mentioned that they too had not eaten since breakfast. I don’t know if that is how business operate today but it’s not what I remember. Also, reaching out to someone above on the corporate chain or even in the immediate facility is no help. I suggest you, before buying, research the reputation of the dealership first! THIS DEALERSHIP IS NOT RECOMMENDED!!!!!!!!