Kings Toyota

Review: This is a backward compliment to Kings Toyota's service department, meaning I'm starting with a gripe. (So keep reading.) My 2012 Prius V is overdue for new wiper blades. I called and was assured that if I stop in, they could be replaced in no time. Later that morning – after calling again to make sure – I pulled into the service bay where the friendly attendant told to go to the parts department to buy the replacements, and then he'd have them installed pronto. No problem . . . except . . . The parts department didn't have the blades and they'd need to be ordered. I found it a little hard to believe one the largest Toyota dealers around doesn't stock wiper blades for a Prius when I could drive 4 minutes and get them at the local Pep Boys. I left without the blades, kind of irritated. My point? It'd be nice if the left hand knew what the right hand was doing. I wasted gas and time driving 10 miles to the dealer as a result. HAVING said that, in every other respect Kings Toyota has been exemplary. Best dealer/service combination I've ever dealt with over more than 40 years of driving. Why write this? Because I was invited to by Kings Toyota, which has – coincidentally and ironically – offered me a coupon for windshield wiper replacements to submit a review!