Jeff Wyler Eastgate Auto Mall
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Jeff wyler screws over customers
Written by 04/28/2017
onSold me a Rouge 5 months ago, told me I could only afford the base model. Then I find out after the purchase that they had to add on an extended warranty to make the car more expensive to get approved. Jeff Wyler never asked me if it was okay. They could have just sold me a car that was more expensive, had more options etc. now im stuck with a base model car. and extended warranty they refuse to pay for even though I have a BBB claim that has them admitting to fault in writing. Also I find out im $16000.00 over in negative equity my vehicle is now 50% of what it was worth and it only has 6,000 miles on it.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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wylercares1973 on 05/01/2017
Dealer Response
We are very sorry for the bad experience you received when you purchased your Nissan Rogue. It is our goal to make everyone's buying experience a great one and we are sorry we failed to live up to those goals. We appreciate you taking the time to share your experience with us and we will go over your issues with the dealership personnel so they may look into what happened and do their best to not let something like this happen again.
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