Jeff Wyler Eastgate Auto Mall
Dealership Sales Review
An Ice storm totaled my 4 mo old 2016 CX9 with under 8K miles. It saved my life but the car was totaled. No doubt I wanted to replace with the same safe car which feels and drives like a super luxury SUV. I wanted Red again. It is very hard to find. I asked for quotes from Edmunds online and received replacement quotes from all the area dealers. Jeff Wyler was the lowest but is about 30 miles away. We check out Jake Sweeney who is less than 2 miles from our house. Meanwhile Spencer Greene from Wyler continued to communicate via email (at my request). Jake Sweeney said Wyler's quote was not accurate as it was way lower than what they could do. they aid it was a trick to get us in the showroom. I communicated by phone with Spenser and the quote was accurate and lowest in town. No trick at all! Spencer could find a Red replacement car for me so we drove the 30 miles the next day and bought a car. Spencer has a very happy disposition making this purchase so much better than just buying a car. He listened to what our needs were, and was able to fulfill them - including finding a hard to find Red CX9 Grand Touring and keeping our car payments the same as pre-accident! Spencer also went above and beyond helping us get our rental car returned thus making our insurance company very happy. Spencer was not typical - he was joyful and his relaxed demeanor made us feel comfortable - not just a pretty face, he really delivered on the price and the car! A nice added touch was the presentation of the car wrapped in a big bow. We will be loyal Jeff Wyler customers! I recall the slogan "Jeff Wyler, We're Cheaper in the Country" I now can attest to the truth of this. Worth the drive - ask for Spencer!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes