Jeff Wyler Eastgate Auto Mall

I purchased 2014 Kia Cadenza from Jeff Wyler Eastgate. The car was advertised as the Limited edition with just over 17,000 miles. In fact the car had done nearly 20,000 miles. After 4 hours in the dealership, we completed the deal. The day after I was in the car with the owners manual looking to set the Info system, Radio, etc and noticed that some of the options that were included on the Limited Edition were missing. On further inspection, the Technology Package that is standard on the Limited Edition was missing. I then realized that Jeff Wyler had not sold me the car as was advertised. They had sold me a base model with a Luxury Package. I returned to the dealership the next day and told them they had sold me the wrong car. The sales manager went into the office and said he'd "look in to it." After 40 minutes of waiting, I went into the office to find out what was going on. I was told that they were trying to verify the standard features on the Limited model. They tried to tell me that the Limited didn't come with the Technology Package. I insisted it did. They said they couldn't find any information from the Kia web site that proved this, so they would have to contact Kia the next day. After I left the dealership, I went home and got on the Internet and within 5 minutes found on the Kia site, the list of features contained on a 2014 Kia Cadenza Limited. It showed it was fully loaded with all options. So why couldn't two experienced car salesman find the same thing? Why didn't they just call the Jeff Wyler Kia dealer located on the same site? I then emailed the sales manager with what I found. The next day, I got a call saying that I was correct and that they would take the car back. I called the dealership and spoke with the original salesman. I said that I liked the car and would be prepared to keep it, but expect some compensation for the missing options. According to Edmunds.com the value of the Technology Package on a 2014 Kia Cadenza is over $1000. I accepted the dealerships offer of $300. The sales manager confirmed he had the authority to cut a check for $300. I then send an email to the sales manager confirming the agreement and the address where I wanted the check sent. Of course, I didn't receive the check and they are not returning my calls. Jeff Wyler misrepresented the car and it's mileage and didn't keep their promise. I suppose the old adage of "How can you tell if a car salesman is lying - his lips are moving" is alive and well at Jeff Wyler.