Jeff Wyler Eastgate Auto Mall

On the morning of December 5, 2016, my wife and I came to Jeff Wyler Eastgate to obtain pricing on a Dodge Ram 1500 truck. We toured their lot and did not find the truck built as we wanted. We went inside and were met by a young lady sales assistant who was obviously very new at her job, but that was not a problem. We explained to her what we wanted and then gave her a build sheet containing all our desired packages and options. She took the build sheet to here manager and we waited. And waited. After 15+ minutes we saw her coming in from outside the building. When she returned to us she had a price breakout of a truck that was priced approximately $3,000 more than what we wanted to buy. In other words, this truck was nothing like what we wanted. She very politely apologized and explained that her manager wanted to sell us this truck. Again, not anything like what we wanted. We gave her back our build sheet containing our desired packages and options and asked her to please take these specifications to her manager for pricing. She did that, and within two minutes returned with our build sheet in-hand and said words to the effect "he doesn't want to build this truck for you." The duty manager on the morning of December 5 refused to give us a price quote on the truck we wanted to buy! I guess he essentially was asking us to vacate the premises! I was not so much mad as I was dumbfounded! Flabbergasted! I've never seen such atrociously bad business behavior before. I believe I'm the customer here, and I'm trying to buy a truck. Jeff Wyler Eastgate sells trucks. Or maybe they don't. What kind of person is a manager who will not allow a sales person to assist a customer who is trying to buy one of their vehicles? If I, as a potential customer, received treatment like this, I can only imagine how a customer would be treated AFTER Jeff Wyler takes your money! No, I will never do business with any Jeff Wyler Auto Group again, and certainly neither should you. Buyer beware!