Joyce Buick GMC
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Back-Up Camera Service Request
Written byon 09/19/2024
Went in to get back-up camera checked, as it has not been working. Stated they would order me a new one and call me in a couple days. It has been over a week no with no news or information. Terrible service.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Joyce Buick GMC of Avon on 09/20/2024
Dealer Response
Thank you for sharing your experience with us, Haley. We understand your frustration regarding the delay in communication about the back-up camera replacement. At Joyce Buick GMC of Avon, we strive to provide timely and effective service, and your feedback helps us improve. Please feel free to reach out to us directly so we can assist you further and ensure you receive the updates you need.
Joyce Buick GMC of Avon Team
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