Joyce Buick GMC
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Dealership Service Review
service Rating
wrong size tire
Written byon 08/09/2018
the dealership fixed there mistake they put the wrong size tire on my vehicle when I bought it then I rotated the tires the wrong size on the back did not fit on the front it rubbed but they gave it to me to take home the tire started to smell from rubbing so I returned it and they repaired it
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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dealerreply on 08/15/2018
Dealer Response
We are very sorry to hear about the initial difficulties you experienced at Joyce Buick GMC, but were glad to hear that things have been smoothed over by our team. It is imperative to us that we make a positive experience for our guests. Please let us know if there's any other automotive need we can assist you.
Regards,
Joyce Buick GMC Team
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