Joyce Buick GMC

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Joyce Buick GMC
38039 Chester Rd, Avon, OH 44011 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(25)
Recommend:
Yes (2) No (1)
Service Rating
(10)
Recommend:
Yes (4) No (1)
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Dealership Service Review

service Rating
Unsatisfied
Written by Unsatisfied on 07/23/2018

What good is a appointment if you are 50 min late starting? Oil change and rotation was ALL it was.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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dealerreply on 07/25/2018
Dealer Response
We are very sorry to hear about the wait. Our customers’ time is valuable to us, and we are disappointed to hear your recent visit wasn't as timely as you would have hoped. Please contact us at your earliest convenience so we can discuss this further. Regards, Joyce Buick GMC Team
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