AutoNation Ford Amherst
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Dealership Service Review
service Rating
Sales and Service
Written byon 07/23/2023
Sales team was so friendly and the managers were so nice but when I started having issues with my car my sales man and manager wanted nothing to do with me. They sent me to the service team and my issues still haven’t been resolved. I took the license plate that advertises for your company off my car because I wouldn’t recommend a free car to someone from this location.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Joseph Lee on 07/26/2023
Dealer Response
Hi Madelyn, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (440) 296-3021 to discuss what we can do to help.
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