AutoNation Ford Amherst
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My last service
Written by 06/25/2023
onupdated 07/05/2023
My last service was all around good. Although after driving a realized some things was amiss and I have to go back and have them fix it cause my car is off. I drive 2018 Volkswagon Passat with the technology package. My front assist can't/won't turn on and my emergency brake has been disabled. I would have given 5 stars but this last repair wasn't the that deserves 5 stars.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Theo Sanders on 07/07/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Ford Amherst. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (440) 296-3021 to discuss what we can do to help.
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