Johnstons Subaru
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I’m not even a customer and they helped me!
Written byon 04/27/2025
I purchased a vehicle through a used car dealer and have had issues from the start. I brought the vehicle to that dealer several times in the past six months. Each time it was something different that needed to be changed. Brought to Subaru and they were able to diagnose the root of the problem in one day. Jennifer provided me with a detailed report of the inspection which I have forwarded to the dealer from which I purchased the vehicle. Now I am waiting to see if the original dealer will makes things right.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Johnstons Subaru on 04/27/2025
Dealer Response
John, we're glad to hear that Jennifer and the Johnstons Subaru team were able to diagnose the issue for you. We hope everything gets resolved with your original dealer soon! If there's anything else we can do, feel free to reach out.
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