F.C. Kerbeck Buick GMC

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F.C. Kerbeck Buick GMC
100 Rte 73 N, Palmyra, NJ 08065 (map)
Today 9:00 AM - 9:30 PM
Sales Rating
(38)
Recommend:
Yes (5) No (0)
Service Rating
(33)
Recommend:
Yes (1) No (4)
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Dealership Service Review

service Rating
Issues with vehicle service failed maintenance and diagnosis
Written by Upsetting on 06/12/2024

I purchased this truck brand new from Fc kerbeck and have only had this vehicle serviced by them all year my truck has been making noise dragging check engine light one two months in a row for different codes being pushed back in fourth between Kerbeck representatives and gm itself

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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F.C. Kerbeck Buick GMC on 06/13/2024
Dealer Response
We appreciate you taking the time to share your feedback which we take seriously. Please accept my sincere apologies for the inconvenience that you have experienced. I would also like to take this chance and share the fact that this is an exception to the rule and we strongly believe in our philosophy in providing the finest services. Please contact us to discuss this further. Thank You, Joe McGrath General Manager
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