F.C. Kerbeck Buick GMC
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Dealership Service Review
service Rating
Great service experience
Written by 06/05/2014
onupdated 05/23/2025
My check engine light was on for several days and I scheduled an appointment to bring my car in for service. The night before my appointment, the check engine light went off. The next morning Jon M greeted me at the service area and took my information about the car. I told him the light went off last night and he assured me that the car stored the information and the tech would be able to access what caused the problem. I waited for my car and Jon explained to me what the problem was and how it was repaired. I was very satisfied with my service experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes