F.C. Kerbeck Buick GMC
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Dealership Sales Review
sales Rating
No follow up
Written by 06/21/2021
onI purchased a vehicle. After a month, I still hadn’t received the registration or tags. It would’ve been fine had they returned my phone calls or updated me on progress. I called several times only to receive endless ringing or somebody who said they would call me back but never did. I also ordered parts for my new truck. They never came. I was never updated. When I called to find out status, either I didn’t receive an answer or somebody said they would call me back but never did. My feeling is this dealership is there just to move vehicles, but they do not care about service or any ancillary products. I would go here only if I got the best price on a vehicle.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Joe Mcgrath on 06/23/2021
Dealer Response
Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us.
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