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Kia Of West Nyack


250 N Rte 303, West Nyack, NY 10994 (map)
Today 9:00 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Scam alert
Written by Alex V on 08/31/2025

O stars!!! Scam Alert!!!!! I leased a Kia Optima from Kia of West Nyack NY. I had paid for lease & wear coverage ($449) Didn’t want to get hit with a high bill at the end of lease. So 3 years go by I return my lease. Get my end of lease bill $750. Which would have been fine if the dealership didn’t pocket the $449. They never purchased the coverage from third party. When I called the company to file my claim with my proof of purchase. They said they never worked with Kia of West Nyack. WOW [non-permissible content removed]! They were selling the dealership & knew I wouldn’t know until 3 years later that they never purchased the coverage. Kia didn’t make it right. Which tells me a lot about this company. They don't care about there customers. All I asked was for refund of $250 for the additional cost. The other monies I would have had to pay regardless. Since I was not leasing another Kia. The car quality was horrible. Braking issues & plastic burnt scent from cheap motor parts. They should have made it right! Don’t lease/buy Kia!!!! [non-permissible content removed]!!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Kia of West Nyack on 09/02/2025
Dealer Response
Alexandra, I'm sorry to hear about the issues with your lease and its coverage. It seems there was a miscommunication on our end, and we apologize for the inconvenience caused. We would like to address this further and work toward a suitable solution. Please reach out to our Jamie Brown, our Customer Care Manager, at 845-353-1919 x 3151 so we can assist you directly. Thank you.
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