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Kia Of West Nyack


250 N Rte 303, West Nyack, NY 10994 (map)
Today 9:00 AM - 7:00 PM
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Yes (3) No (3)
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Dealership Sales Review

1 out of 5 starssales Rating
As sleezy as it gets
Written by Disappointed Joe on 02/15/2025

Posting this wherever I can find reviews of this dealership. Would give 0 stars if possible. Run away from this dealership. Will say anything to get your money. Was looking at a used car. After the test drive, I found issues with the car. Dealership confirmed the issues and said they would address them. 1 week later, Reggie called me saying that the car was ready. Got there, the price of the car increased by $1,500 because of the repair work. Already disappointed but took the car for another test drive. Guess what, the issues were not addressed but the price still went up. Prior to the 2nd test drive, got a call from Reggie saying that other people were interested in the car and that he would need a "refundable" deposit as a show of good faith. After the 2nd test drive, I asked for a refund of my deposit. Sure enough, it's February and still no refund. Deposit was given in November. Currently disputing it with my credit card. And then we wonder why car dealers have a bad rep. This place is full of it. To the point that they're stealing people's money. How desperate do you need to be??? Run, run, run as far as you can from this place.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Kia of West Nyack on 02/24/2025
Dealer Response
Joe, we are truly sorry to hear about the issues with your deposit. This situation is not reflective of the standards we strive for, and we apologize for any inconvenience caused. We would like to address this matter promptly and ensure you receive your refund as promised. Please reach out directly so we can talk this through. Thank you, Jamie Brown - Customer Care Manager - 845-353-1919 x 3151
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