Kia Of West Nyack
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Bad representation out Kia
Written by 07/12/2017
onHusband and I just left here with cash still in our hands and no car. We drove all the way from Queens to purchase a certified pre owned vehicle we had had our eyes on for a few weeks online on the Kia West Nyack website. Long story short, after we observed several things wrong (including that it was in an accident) that would make the car not legitimately a certified pre owned vehicle the manager changed the car from certified to just pre-owned and didn't want to fix anything. We were not offered anything else and that's not like a dealership to let a cash paying customer to just leave like that. Warning to car buyers check the car thoroughly and know your facts before buying.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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kiaofwestnyack on 12/20/2017
Dealer Response
Hello. Thank you for taking the time to leave us this detailed review. If you get a moment, would you consider giving me a call directly so we can discuss the details of your visit and the misunderstanding with the certified vehicle? I'd much appreciate any additional feedback you can offer. Thanks again!
Sincerely,
Jason LaLonde
General Manager
(877) 346-9931
jason@westkia.com
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