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Kia Of West Nyack


250 N Rte 303, West Nyack, NY 10994 (map)
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Sales Rating
Recommend:
Yes (3) No (2)
Service Rating
Recommend:
Yes (2) No (1)
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Dealership Sales Review

3 out of 5 starssales Rating
Visit a different dealer or consider a different brand
Written by terrapromissa on 04/13/2017

This dealership was all about handshakes and high fives... but no deal after 3 visits and several phone calls and emails. Although a review is always subjective, fact is that they were not willing to honor a clearly specified deal on their website. Instead they doubled the price and this for a 2016 Soul electric! After this first time experience with the KIA brand I looked at other carmakers and just leased a beautiful Ford Focus Electric for less than what this KIA dealership offered on their website so I know that what I was looking for was realistic and fair. Thank you Ford for providing customers with amazing US engineered products! My impression after dealing with this dealership is that they use a high credit score against their customers: a high score means that you can afford more and justifies for this dealer to double its price. An amazing tactic and a sign of very questionable ethics. The reason I give this dealership 3 stars is because of their sales person Reggie. He really knows how to connect with customers, until his back office torpedoed all his good work. So 5 stars for Reggie and 0 for the dealership he works for.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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