Kia Of West Nyack
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beware of Eric Valdes of KIA of West Nyack!!!
Written by 01/17/2017
onWe first found the 2014 MAZDA CX-5 SPORT VIN#JM3KE4BE6E0302224 on CarFax for $13,500. After speaking with sales phone rep Felix we were quoted the price of $13,500. I then drove to Kia of West Nyack and test drove the car with sales representative Eric Valdes, and then asked to see the car fax. I was told that I could look at it but could not take a picture of it or have a copy. When my fiance called to find out when he could come up and purchase the car the price changed from $13,500 to $14,850. My fiance stated that the car is listed on Edmunds, Carfax, and Auto Trader for $13,500. However Eric said that is a mistake and they will not honor the error as the websites created that error. Keep in mind that when he got off the phone with Eric he immediately called Felix who stated that the car is for sale for $13,500 not for $14,850. We then made him aware of what was stated by Eric Valdes. He then informed us that Eric is incorrect and he will call and speak to Antonio the manager and call us back. Of course Felix did not call us back. Basically that car has a dirty CarFax and the Kia of West Nyack is trying to get you in the door with the low price by lying. The previous person who wanted to purchase the car went through the same ordeal as they contacted us via Yelp. Beware of this dealership!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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kiaofwestnyack on 02/21/2017
Dealer Response
Elizabeth,
Thank you for taking the time to leave a review about your visit with us. Your and your fiancé's feedback is very helpful. If you have a moment, would you consider calling me directly so that I can learn more about the issues you had with our listed prices? I'd very much appreciate the opportunity to talk this through with you and make things right. Thank you again, Elizabeth.
Sincerely,
Bob Erickson
General Manager
(845) 353-1919
bob@westkia.com
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