Babylon Honda
Dealership Service Review
My new (at the time) 2006 Accord SE developed a strange harmonic engine noise/vibration. I had purchased it at Baron in Medford. It's a bit of a drive from Kings Park, so I took it in to Huntington Honda for a look. I believe it was on a Friday and the Service manager said that they had given it a quick look and said it was the heat shield. Problem solved. No, problem still there on test drive. It went in again and I was told that the car needed brakes(not true) and I should return on Monday when one of the more "seasoned" techs would solve the mystery. Monday's inspection brought no new information about the problem. When I continued to press them (Manager and SuperTech) for a solution I was politely told to take the car to the original dealer. Next morning I drove to Baron and told them the tale of the mystery noise/vibration. They said, based on what I told them, that it would take a full day of inspections to determine the problem. I was given a ride home by one of their staff and promised a phone call. It came two days later. No solution because they could not find the problem. Maybe car poltergeist? A quick call to Honda headquarters in California led me to Babylon Honda. John McGuire, the Service Manager there, and the techs must be magicians who drink performance-enhancing coffee, because they alone were able to solve the mystery and fix it within minutes. There won't be any mystery about where I will bring the Accord for service in the future or where I will be buying my next Honda.
- Recommend this dealer? Yes