Rensselaer Honda
Dealership Sales Review
I stopped by Rensselaer Honda looking to buy a used Honda CR-V. I found one I liked and their sales representative Audrey was very kind. I live about an hour away and so does my mechanic. When I asked them if my mechanic could inspect the car, their sales manager Joe said that that wasn't an option because he was too far away. When asked if I could have assurance that I could reverse the sale, they gave me a song and dance about having title trouble, which is a lie and borders on consumer fraud. They flatly wouldn't let me inspect the vehicle with a mechanic of my choosing, and this shows them to either be dishonest, incompetent, or unsure of the quality of their service department. In any of those cases I refuse to buy from them. Both Mohawk Honda and Lia Honda said they are willing to let me take a car to my mechanic for inspection with a deposit and an employee escort. I would stay away from Rensselaer Honda unless you like to gamble on the quality of your purchase.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No