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Rensselaer Honda


770 Hoosick Rd, Troy, NY 12180 (map)
Today 9:00 AM - 7:00 PM
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Yes (1) No (0)
Service Rating
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Dealership Sales Review

1 out of 5 starssales Rating
Won't let my mechanic inspect the vehicle
Written by mikew_83877 on 01/08/2016
updated 01/25/2016

I stopped by Rensselaer Honda looking to buy a used Honda CR-V. I found one I liked and their sales representative Audrey was very kind. I live about an hour away and so does my mechanic. When I asked them if my mechanic could inspect the car, their sales manager Joe said that that wasn't an option because he was too far away. When asked if I could have assurance that I could reverse the sale, they gave me a song and dance about having title trouble, which is a lie and borders on consumer fraud. They flatly wouldn't let me inspect the vehicle with a mechanic of my choosing, and this shows them to either be dishonest, incompetent, or unsure of the quality of their service department. In any of those cases I refuse to buy from them. Both Mohawk Honda and Lia Honda said they are willing to let me take a car to my mechanic for inspection with a deposit and an employee escort. I would stay away from Rensselaer Honda unless you like to gamble on the quality of your purchase.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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renshonda on 01/15/2016
Dealer Response
Our goal is to provide the best possible service to all our customers. Yes we said no to what would have been about a three plus hour trip for one of sales consultants to travel out of state with you. We did offer to let you take it to one of many local mechanics of your choice. As far as the Title goes we would have to sign it over to you. Then you would have to go Massachusetts DMV to give them the paperwork including title to get plates to drive the vehicle.
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