Honda of Staten Island
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Dealership Service Review
service Rating
Civic Service for my 2016
Written byon 04/08/2021
Have been to SI Honda Service since 2016 and have had quality service and customer care from the beginning. Now after 5 years the service advisor could not be better. Thomas Cacace The Honda Service Advisor was super A++ thorough in explaining my needs and getting my car completed in a short time frame. He explained my needs at the beginning and again went over them at the end. Each recommended service item was explained with associated pricing , making easy for me to decide on my needs. Will go back again in the future and hopefully will get Thomas Cacace again as my advisor.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes